Santa Rosa Rental
Property Owner FAQs
Most Common Owner FAQs
for Prestige Real Estate
& Property Management
Managing a rental property comes with questions, and we’re here to provide clear answers and guidance. Whether you’re a first-time landlord or an experienced investor, we help you navigate tenant placement, maintenance, legal requirements, and financial performance with confidence. Here are the questions we hear most from Santa Rosa rental property owners.
What exactly will Prestige handle for me as my property manager?
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How does Prestige screen tenants?
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Carefully and thoughtfully. We verify employment and income, review rental history, check credit and background information, and communicate directly with previous landlords. Our approach balances strong due diligence with compliance, and it works.
How do you help protect my property once a tenant moves in?
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We begin with detailed move-in documentation and periodic check-ins, and we stay in consistent communication with residents. When repairs are needed, we respond quickly, keeping you informed at every step so there are no surprises.
Why hire Prestige instead of self-managing?
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Our owners want peace of mind, less stress, fewer legal risks, better tenants, and consistent income. With us, you keep the personal connection and gain a professional partner looking out for you.
How We Approach Leasing
and Tenant Placement
Leasing is more than filling a vacancy, it’s making sure the right residents are placed. We price your home using local market data, show it personally, and screen carefully for reliability, rental history, and long-term fit. We take the time to communicate with prospects, answer questions, and ensure they understand expectations before signing. This personal approach results in quality tenants, faster leasing, and smoother long-term rental relationships.
Maintenance, Payments
and Owner Communication
Protecting your property, your tenants, and your investment goals is our priority. We keep maintenance prompt and cost-conscious, provide clear monthly statements, and ensure you always know what’s happening with your home. You’re never routed to a call center, you deal directly with a responsive team that knows your property, your tenants, and your priorities.
How do you handle maintenance?
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Tenants submit requests online, we dispatch trusted local vendors, and we update you on major repairs. Our focus is quality, value, and transparency.
How and when do I receive rent?
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We send funds electronically and provide detailed monthly accounting through your owner portal. You’ll always have access to income reports, expenses, and tax documents.
How does communication work with your team?
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We care about results because we care about our community.
Get in Touch
Head Office
Santa Rosa, CA 95401
DRE #02102947
