Solving Santa Rosa Property Management Problems

Marissa, Alex and Maggie do a great job and are very responsive

Prestige Property Management has taken over the management of my rental in Santa Rosa. They have found a well qualified tenant and all the responsibilities of keeping me and the new tenant happy. Prestige is easy to work with and very responsive to my questions. It is all good so far, thank you Prestige. As an update to I would give Marissa of Prestige Property Management and her Team Ten Stars. A branch from a tree on my property fell on a neighbors vehicle last month during a wind storm. I asked Marissa if she would act as my representative as we worked through the insurance process and interactions with the vehicle owner. What did not have to become a stressful situation was professional managed by Marissa. I could not praise Prestige more. The issue was resolved with their help.

My manager from Prestige has really helped me with the difficult tenants. I will rank her 1 of the best, in turn of communication, tenant issues discussion, achieving results.

Marissa and her team were incredibly responsive and professional. I’d highly recommend them for any tenant placement or property management services!

Hi, We think all has been pretty good. We plan to call to discuss a water concern we have. We have been paying the water bill separately. I'll call Melissa this week. Marilyn and Rad Sommer

Prestige Real Estate & Property Management has done a fine job managing my rental home in Santa Rosa. I would highly recommend them to anyone who needs assistance with property management services.

I’ve been with Prestige Property Management for almost three years now. They’ve always been responsive and professional with my needs. Recently been dealing with a process that requires careful attention. The property manager, Maggie, has been super professional and polite. Marissa, the owner, is aware of all the details herself and helped to consult on the issue. I couldn’t be happier with Marissa and her whole team.

Great company, always looking out for the best interest of their clients. Pleasure to work with them

I have worked with Prestige both as a rental management company for two houses and as a realtor. I have been extremely impressed and pleased with them in both capacities.

Always excellent.Very responsive and helpful. Very professional and competent. They have been extremely valuable to me, especially in view of the fact that I have lived outside the country for 10 years. I have worked with other property managers, and Prestige is far superior to the others. I recommend them without any hesitation.

We are a new client of Prestige's. They handled an eviction very well and we are in process of updating the unit they manage. Looking forward to a long relationship.

Left a couple of messages and never received a phone call back, instead received a text asking to opt in to a text chat.

The team at Prestige has been very responsive dealing with maintenance issues or re-rentals. Monthly reports are timely and clear.

Prestige Real Estate has greatly exceeded my expectations on several occasions with their property management services and helping me find a new home. They are friendly, very detailed oriented and professional. Highly recommend a++

Really love how this rental company works with you, I had an issue about a home I moved into and Marissa fixed the issue with no problem and no hesitation. Very trusting staff and very easy to communicate with the staff. When looking for a home to rent or buy you need to make sure you feel comfortable with who is working with you and I feel prestige has been wonderful to work with, with my rental

We were not happy using Prestige as a prop mgmt comp. They did not follow through with anything but collecting the rent. Whenever there was an issue we had to get involved to make sure that it was even happening. When they did find a contractor to make repairs the contractor did sub par work (like using the wrong gloss paint on a repair) Prestige did nothing about complaining about the work or making them fix it. We used them to make sure things were done right and that never happened. Our rep actually said to us when asked if she followed through on something, "oops i forgot". She forgot a lot.

Prestige has friendly staff and is willing to work with owners so that everything is satisfactory . As an owner, I am confident that their staff will do a great job and provide great customer service to me and my tenants, making sure my property is taken care of.

I don’t get they charge 7% for management fee.they didn’t have communications, no proper responding to questions. If I call them for questions all questions were ended on receptionist with out clear answers by case manager. they seem like to make own decisions for me too. they forgot to charge electric bill to tenant maybe for months I asked how many months had been missing but they didn’t even bother to answer for that questions. The office manager made their own decision to hold my rent income for their management fund for unresonerble reason.i called them in and said days were passed but I still don’t see the sign of rent income is coming in to my account. They said they were holding it. Bec they thought I didn’t have $500 of reserved fund. They were wrong but they didn’t even apologize for that, that made me miss my mortgage payment. i could not even wait to be one year lease gets up. I don’t think they are reasonable or fare people to work with.